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Privacy Policy & Terms of Conditions

your privacy is important to us. Please read the following policy carefully.

This is the privacy policy of By the Bay Home Development Ltd. and DIMEX Group (including all companies, partnerships, limited partnerships, and other entities that form part of the DIMEX group of companies) (collectively, “DIMEX Group”) and governs the use of personal information by DIMEX Group, whether such information is collected from you across our websites, including www.dimexgroup.com (“Website”) or otherwise, including through our services (the “Services”). We are committed to protecting your privacy and will manage your personal information in accordance with applicable privacy laws and any other applicable legislation.

Collection, Use and Disclosure

We collect information that we have requested and that you have voluntarily provided to us, including for example on guest registration forms, campaign registrations, web-form registrations, purchase and sale agreements, and customer survey responses. The information collected may include your name, address, email address, telephone number, occupation, employment status, age group, home preference, and reason for purchasing. By submitting personal information to us or by otherwise using the Website or Services, you hereby consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy. If you provide us with information of someone other than yourself, then we are relying on your guarantee that you have that person’s consent to disclose their information to us.

DIMEX Group automatically collects non-personally identifiable information from visitors to the Website, including for example your web browser and operating system, the date and time of your visit, the sections of the Website you visit, the pages you read and the images you view on the Website, and certain content that you download from the Website. We use this data for example, to understand how our Website is used and how we can improve it. We may share this information with third party web analytics companies to improve our users’ online experience. These third-party analytics companies may use cookies and other tracking technologies to perform their services. Neither DIMEX Group nor its service providers use this data to identify you.

DIMEX Group uses “cookies”, a commonly used piece of software, to track user activity on the Website and to enable our Website to save and retrieve information that you enter. You may control the use of cookies at the browser level. If you reject cookies, you may still use the Website, but you may limit your ability to access some of the pages or features on the Website.

Your personal information will be used for the purpose it was collected, or a use consistent with that purpose. DIMEX Group may contact you in various ways to inform you about our products or services. This may include contacting you by telephone, mail, email, or as otherwise agreed by you. Without limitation, DIMEX Group may collect your personal information to provide information on our products and services (including project updates and announcements, event invitations, promotions, incentives, or other information that we think may interest you), to respond to your specific requests and inquiries, for input on preferred features for future developments, to respond to your service requests, to improve our Website services, and for additional purposes that may be identified at or before the time the information is collected. DIMEX Group may also use personal information from its purchasers for accounting and transaction completion purposes. We may disclose personal information to legal, financial, and other professional advisors. We may disclose certain personal information to third-party service providers and to affiliated entities to perform their services on behalf of DIMEX Group, but the third-party providers are only provided the amount of information required to perform their services. Prior to making such disclosure to the third-party, we require the providers to protect your personal information in accordance with the law.

By “opting in” you are giving your express consent to DIMEX Group sending advertisements and promotional messages by mail, emails or text messages through the information you provided. By “opting in” you are consenting to receiving calls or text messages at the number you provided by or on behalf of members at DIMEX Group to discuss our current and future products and services. If you provide us with your email address and “opt-in” to receiving messages from us at the provided email address, you may receive emails from us. For us to provide such emails, we may be required to provide your information to a third party such as a marketing and communications company. In our emails, we will provide you with our contact information and method for opting out of receiving such further email communication. You can also opt-out of receiving communication from DIMEX Group by informing us of your withdrawal of consent by emailing us at info@dimexgroup.com or by mail at our address: 610 – 1155 West Pender Street, Vancouver, BC, V6E 2P4 – Attention: Marketing.

Security and Protection

DIMEX Group takes reasonable steps to protect personal information with security safeguards appropriate to the sensitivity of the information. We use security arrangements to protect against unauthorized access, collection, use, disclosure, disposal, modification or similar risks, in a manner appropriate to the sensitivity of the information.

Where the Website includes links to external websites, once you leave the Website, this Privacy Policy no longer applies, and you will be under the privacy policy and guidelines of that third party’s business. DIMEX Group is not responsible or liable for the privacy practices, collection of personal information, accuracy, or content of external websites.

Retention

Personal Information collected by DIMEX Group is maintained in accordance with applicable privacy legislation. As soon as retention of your personal information is no longer necessary for legal or business purposes, or the purposes for which it was collected, DIMEX Group will destroy the information or make it anonymous.

Changes to the Privacy Policy

DIMEX Group may update this Privacy Policy from time to time. Our collection, use, disclosure, and retention of your personal information will be governed by the version of the Privacy Policy in effect at that time.

Access, Questions and Complaints

Upon written request to info@dimexgroup.com, you will be informed of the existence, use and disclosure of your personal information, and you will be given access to that personal information. You are provided an opportunity to challenge the accuracy and completeness of your personal information and have it corrected as appropriate.

Your questions about this Privacy Policy or about how DIMEX Group collects personal information, or your complaints or concerns about this Privacy Policy can be addressed to the Privacy Officer using any of the following methods:

Mail: 610 – 1155 West Pender Street, Vancouver, BC, V6E 2P4
Telephone: 604.325.3030
Email: info@dimexgroup.com

Other Terms

Your use of the Services is also governed by this Privacy Policy. You consent to the collection, use and disclosure of your personal information by us in accordance with the terms of and purposes pursuant to this Privacy Policy. You also agree that your use of the Services will be subject to such other policies and procedures as may be conveyed to you by DIMEX Group from time to time, including through the Services or Website.

Legal Disclaimer

DIMEX Group reserves the right to make modifications to specifications, prices, floor plans, renderings, articles and other information contained in the Website, without notice. DIMEX Group is not liable for any direct, indirect, incidental, special or consequential damages arising out of, or relating to, any change or error in the information presented on the Website. DIMEX Group is not responsible for the results of any defects that may be found to exist, or any lost profits or other consequential damages that may result from such defects in the use an operation of the Website. DIMEX Group is not liable for any direct, indirect, incidental, special or consequential damages arising out of, or relating to, the use of or inability to use the content on the Website.

Copyright

All images and text on the Website are valuable intellectual property and protected by copyright. They must not be sent to third parties with the intent of resale or commercial use. Our copyrights and trademarks are our controlled property. Users may use the content and services of the Website for personal and non-commercial purposes only.